How can we
help?
Contact – Sales
+49 (0) 29 41 / 76 06 - 0
vertrieb@ism-europa.de
Contact – Press
+49 (0) 29 41 / 76 06 - 0
presse@ism-europa.de
Contact – Human Resources
+49 (0) 29 41 / 76 06 - 0
jobs@ism-europa.de
We are ISM
Creating a safer
working world
As a family business based in Lippstadt, ISM has become one of the world’s leading manufacturers of safety footwear, functional clothing and workwear. Our success is built upon our innovations, competitive products, solution-oriented services and global network. Our team of over 80 employees help us develop new and unusual approaches every day. We believe in continuous improvement and always aim to inspire our customers with safe and impressive products.
Manufacturer
Top brands from a
quality manufacturer
We’re the masters of occupational safety. We’re an international manufacturer with over 90 years of experience in the industry, where we develop and market high-performance safety footwear, stylish outdoor clothing, sophisticated work fashion and modern accessories.
Concept & Design
Production & Quality Management
Logistics
Sales & Marketing
Concept & Design
Our products create real added value.
Our innovative concepts are fuelled by our close ties to customers and our deep understanding of national and international markets. Thanks to our profound knowledge of consumer demands, we can develop products with useful added value. This is the main objective pursued by our international team of versatile specialists when developing our products. We always ensure effective and sustainable craftsmanship using only the finest materials. The functionality of our products is matched by their stunning design. Our company’s success is beautifully reflected by the ALBATROS ULTIMATE OLIVE LOW and ULTRATRAIL OLIVE MID models, which won the iF Design Award in 2019.
Production & Quality Management
Our mission is to present innovative technologies and meet the highest quality standards.
The manufacturing of our products is actively monitored by an international team of PPE experts, who promote the use of modern production management systems in our factories in line with our internal programme for continuous improvement. The employees in our product development and quality management departments work in close cooperation with research centres and universities to ensure quality, optimum protection and premium materials. As our training courses meet international standards, we can guarantee the constant optimisation of our monitoring processes not only at our production sites, but also at our headquarters in Lippstadt. All our products undergo rigorous checks at renowned test institutes and in our own laboratory to ensure they meet the relevant safety and quality standards.
Logistics
Logistics is one of the pillars of our company.
We deliver hundreds of thousands of products to our customers around the world every year. Our logistical processes have been designed to meet the latest standards and ensure the highest possible performance. 85% of our items are never out of stock, which means they can be ordered straight from our warehouse throughout the year to ensure a quick and efficient process. Our pragmatic yet imaginative approach enables us to find simple solutions to complex problems.
Sales & Marketing
Our sales and marketing specialists work hand in hand to offer customers the best possible shopping experience at our branches, over the phone or online.
Our team of experts have the experience to fully recognise and analyse the needs of our customers. We focus on ensuring smooth communication, speedy responses and optimum results.
We’re a reliable partner to specialist retailers, providing sophisticated POS concepts, sales documents and media.
Award-winning manufacturer
German Design Award Winner 2020
Der German Design Award zeichnet jährlich innovative Produkte und Projekte, ihre Hersteller und Designer aus, die in der deutschen und internationalen Designlandschaft bemerkenswert sind. Eine hochkarätige internationale Jury entscheidet über die Auszeichnung der nominierten Produkte. Der Designpreis dient dazu, einzigartige Designtrends zu entdecken und zu präsentieren und damit Maßstäbe für die Zukunft zu setzen. Die nominierten Modelle ULTRATRAIL GRAY LOW und ULTIMATE IMPULSE BLACK LOW von ALBATROS wurden in der Kategorie Excellent Product Design - Industry ausgezeichnet.
Red Dot Award
The Red Dot Award is one of the most prestigious accolades of quality design that is awarded in around 50 different categories to the best producers and designers from around the world among the products en-tered into the competition. A jury made up of 50 international experts evaluates each submission and awards the Red Dot to those products which truly stand out for quality of their design.
Entries are considered for the award based on criteria including degree of innovation and functionality, er-gonomics and durability as well as ecological factors. The “Red Dot” award has established itself as one of the most coveted seals of quality for good design.
iF Design Award
The iF Design Award is presented once a year by the world's oldest independent design institution, iF International Forum Design GmbH in Hanover, Germany. It is one of the most important design awards in the world and honors design achievements from all disciplines.
German Design Award
The German Design Award annually honors innovative products and projects, their manufacturers and designers, which are remarkable in the German and international design landscape. A top-class international jury decides on the award of the nominated products. The design prize is used to discover and present unique design trends, thereby setting standards for the future.
Philosophy
Being a family means
taking responsibility
As a third-generation family business, finding the right balance between social justice and environmental and economic success is an integral part of our corporate culture. We’ve been taking the same responsible approach for almost 90 years. We set long-term objectives – we don’t make rash decisions that might stand in the way of our future success.
The philosophy of our family business lays the foundations for rich development opportunities and calls for personal commitment, responsibility and cooperation. We not only maintain our successful traditions and develop our personal connections; we’re also characterised by our flexibility, quick decision-making and ability to consistently meet the needs of our customers and employees.
Reliable long-term partnerships are the basis of our success.
Our mission statement
WE ACHIEVE OUR GOALS TOGETHER
Our company and the environment in which we operate constantly change. We want to guide this change into a positive future with a good and stable corporate culture. Therefore, we have formulated our corporate mission statement with the involvement of our employees. Do you want to be part of our strong community? We are constantly on the lookout for motivated individuals.
History
1930 – An important year
ISM was founded by Heinrich Krämer in 1930. The third-generation family business is now run by Julia Krämer-Gümüs and her husband Engin Gümüs. The company realigned its strategy in 1980, when it started to produce safety footwear and workwear. This strategic decision has made ISM one of the most successful companies in the work fashion industry.
Brand communication
Strong brands with strong presence
To achieve a wide impact, we present our brands in nationwide TV campaigns on German television, on the internet and on social media. We also offer POS solutions to our retailers so that they can advertise new products or special promotions. By using them, retailers can optimise the entire sales floor and increase turnover, while at the same time offering shoppers added value, information and additional offers.
Management
Always in
safe hands
As a performance-driven company, we aspire to create long-term value, achieve excellent economic results and cement our success.
We consistently focus on our strategic priorities to achieve our objectives and make ISM even more successful in the long term. Our outstanding financial results and sustainable performance allow us to act flexibly and grow a more profitable business. This not only benefits our customers, but also our team and social environment.